Decade decade: Mail reveals how much we really order online
The data from the Israel Post Company shows that since the beginning of the decade to the end, the number of packages ordered from abroad has increased by 370%. What other highs did the Israelis break?
Decade decade: Mail reveals how much we really order online
PR(In the video: Mail orders from abroad in November)
Israel Post joins the decade-long summaries and data released by the company on Monday indicate that Israel is breaking records when it comes to online shopping and mail orders. The data shows, among other things, that Israel is the most growing country in the OECD in online trade relative to population size in 2016 and one of the ten countries that invited the most packages per capita on Chinese Bachelor Day in 2018.
The Mail estimates that 2019 is expected to end with an order of 68 million packages from abroad, weighing 16,000 tonnes in total. This is a 370% increase in the amount of packages in 2010, so only 18.4 million packages were ordered. Is the significant leap in the weight of parcels that has grown since 2010, at about 770% then weighted to about 2,063 tonnes a year, according to site statistics, statista.com The volume of Israeli orders on online trading sites has grown 10-fold and is expected to reach about 13.1 in 2019 NIS billion versus NIS 1.3 billion in 2010.
According to Israel Post Director General Danny Goldstein, "The Israeli consumer has changed his consumption habits significantly over the last decade, is more intelligent, more planned, compares prices and looks for the lucrative deal for him and trusts the various online trade platforms. As evidence of an increase in the number of packages throughout the decade, we are seeing a dramatic increase in the weight of items ordered from overseas, and the ordering of more monitored and prime items, larger and more expensive items, here is a change in quality versus quantity.
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Order parcels over the decade in the mail (Photo: Israel Post, PR)
"Online commerce is now a commonplace, and the understanding that a wide variety of items can be ordered from anywhere, anytime, at any convenient time, has significantly increased consumption. Over the last decade, there have been tremendous developments in the technology and user interface that have affected package order - the ability to order directly from the smartphone, including Making payments, growing the number of online commerce site apps and improving the user experience while also accessing the Hebrew language, customer referral based on personalization, improving logistics services and delivery of packages, and more. " Goldstein noted.
According to Goldstein, "The huge increase in online commerce posed new challenges for all postal companies in the world and necessitated renewed logistics throughout the supply chain from the collection stage from the seller, through the sorting, receiving, transporting, flying, to the sorting and delivery process in the destination country and all in minimum time and costs. In order to meet these challenges in Israel as well, we have invested over NIS 150 million in technology in recent years to improve our customer service experience, including the establishment of the online intelligence center about two and a half years ago. , Opening Hundreds of parcel delivery centers in collaboration with small and medium businesses in addition to the hundreds of postal units to improve and streamline delivery processes, which places us as Israel's largest retailer with more than 1,300 units for registered mail and parcels. "
