September 2018. Barely appointed head of Air France KLM, Ben Smith is criticized for his compensation of 4.2 million euros. We then say that its beginnings will be complicated; that it will be difficult to restore a serene climate in a group devastated by a fifteen-day strike at pharaonic cost (335 million euros). Sixteen months later, the start of controversy over his emoluments was "pschitt". And no one is talking about his predecessor, Jean-Marc Janaillac, who had slammed the door after a lost referendum.
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" Ben Smith has succeeded in restoring social peace ," says Arnaud Aymé, associate specialist in transport within the consulting firm Sia. As a result, the company is open to transformation. ” And the specter of a big conflict has faded. There is indeed a call to strike within the tricolor company Friday and Saturday, launched by the ground staff in France for short haul flights. "But all of our flights will be preserved," says Anne Rigail, director
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