Major disruption at Telekom, Vodafone, 1 & 1 and o2 - Many customers suddenly find themselves without a network

Customers from all over Germany reported a serious malfunction at Telekom, 1 & 1, o2 and Vodafone. The reason for this is now known.

• On Wednesday morning there was a major disruption to various Internet providers.
• Throughout Germany, users of Telekom, 1 & 1, Vodafone and o2 complain about problems.
• Now the problems seem to be fixed slowly.

Internet and landline interference apparently fixed according to Telekom - cause was a glitch

Update 10.15 a.m .: Apparently Telekom, 1 & 1, Vodafone, Strato and o2 get the problem under control. According to a Telekom spokesman, the fault has now largely been remedied, reports the dpa. The curves of the fault reports on the allestault.de page are also falling steadily. According to the WDR, a breakdown in maintenance work is apparently responsible for the massive disruption to landline and internet connections. According to the German Press Agency, this glitch occurred during a software update. As a result, Internet access and telephone connections were temporarily disrupted.

Customers of #Vodafone, #Telekom, # 1und1 and # O2 are currently affected by problems. There was a breakdown during maintenance work. Fixed network and Internet connections are particularly affected, but also the mobile Internet. According to Vodafone, the problem should now be resolved.

Other providers such as 1 & 1 and Vodafone were also affected by the fault because they rent the last cable section to the customer, the so-called last mile, from Telekom.

Major Internet disruption in Germany: Telekom, Vodafone, 1 & 1 and o2 also affected

First report February 12, 2020, 8.10 a.m .: Berlin - Germany- wide there are currently problems with Telekom , Vodafone , 1 & 1 and O2 . Countless users reported the malfunction on the portal "allestoerungen.de". It also shows where the faults occur most frequently. Fixed line and Internet connections are particularly affected.

Telekom disruption: Customer service reports on Twitter - "Technicians are working on interference suppression"

Telekom writes on Twitter : "The failure of a technical facility can sometimes lead to malfunctions in the telephony and Internet access. Our technicians are working on troubleshooting."

The failure of a technical facility can sometimes lead to disruptions in telephony and Internet access. Our technicians are working on troubleshooting. pic.twitter.com/Hl0l85luyb

It was only in January that Vodafone * experienced a major disruption, affecting thousands of customers.

More information will follow shortly.

* merkur.de is part of the nationwide central Ippen digital editorial team.

Rubric list picture: © allestault.de