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Corona virus: Amazon forced to switch - customers face long waiting times

2020-03-26T14:33:29.112Z


The online retailer Amazon is also affected by the corona virus. Many people order products from home. The group is now responding to the high demand.


The online retailer Amazon is also affected by the corona virus. Many people order products from home. The group is now responding to the high demand.

  • Amazon is currently experiencing high demand for orders
  • The online retailer responds with a prioritization
  • Some customers now have to wait for their products

Munich - The online retailer Amazon is currently experiencing high demand for its products. With curfews and distance regulations, ordering on the computer is very popular right now. But the increased demand poses problems for Amazon *. In particular, goods that are currently sold out at supermarkets such as Aldi and Rewe are in demand online.

Sanitary articles, food or household products are popular above average. That's why Amazon wants to prioritize them now. However, other consumers have to put something back as a result.

Coronavirus: Increased demand from online retailers Amazon

In order to get the rush for certain articles under control, delivery times of products that do not fall under this prioritization increase. This means that it can now take a little longer for Amazon Prime customers to find the product they want. As reported by chip.de, this can mean a delivery time of up to one month .

Products that are now supposed to get to customers particularly quickly are hygiene articles, food, baby products, household products and also pet supplies.

Check out this post on Instagram

We're all in this together. Here's how we're supporting customers, employees, and communities affected by COVID-19. Head to our blog for more info. Link in bio.

A post shared by Amazon (@amazon) on Mar 20, 2020 at 4:14 pm PDT

In a post on Instagram , Amazon explains that these measures have been introduced to protect customers. Because the online retailer is also constantly monitoring the development of the corona crisis * . In addition, Amazon wants to keep an eye on its warehouse and prevent price increases due to the crisis.

Coronavirus: Amazon is watching the development of the crisis

If there are longer delivery times for a product, Amazon will notify you accordingly. A message informs the customer about the delivery date.

Not only Amazon has to respond to increased demand. Supermarkets and food producers are also affected by the effects of the corona crisis. Hamster purchases also cause empty shelves in supermarkets.

Discounter employees in particular are currently overloaded. That is why Rewe and Aldi respond with a surprise * for their employees.

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* merkur.de is part of the nationwide Ippen-Digital network.

List of rubric lists: © dpa / Ina Fassbender

Source: merkur

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