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Coronavirus: Bper, discounts for customers until the end of the year

2020-06-02T10:11:41.819Z


Bper Leasing makes it known that it has put in place, since the first days of the emergency, suitable measures to protect the health of all workers and customers, while giving continuity to the structures and avoiding interruptions or delays as much as possible ... © ANSA


© ANSA

(ANSA) - ROME, JUNE 01 - Bper Leasing makes it known that it has put in place, since the first days of the emergency, suitable measures to protect the health of all workers and customers, while giving continuity to the structures and avoiding the most possible interruptions or delays in activities. The pandemic, the company explained, has not stopped the technological renewal plans, which started in 2019. The updating of the IT platform used by internal commercial structures, banks and agents - all subjects dedicated to leasing product development - has already been completed and should produce a significant improvement in userexperience. Another initiative, which saw the light in the early days of May, was the creation of a chatbot, that is, a software that simulates a conversation with a human being, to entertain relationships with users, collect questions and provide the most appropriate answers in time very quickly, lighten the management of the numerous incoming calls for standard and recurring information. "With the Relaunch Operation - says the sales manager Fabio Piacentini - in the face of new leasing transactions (subject to the assessment of creditworthiness), there are several solutions available to our customers to preserve liquidity such as the payment of the postponed maxicanone, for some categories of products, the structuring of a 'mini-rate' amortization plan or the payment of ancillary costs as at 31 December 2020. " These facilities, which can be combined or applied individually and with the possibility of combining them with the facilities of the Italian Care / Liquidity Decree, will be maintained in vigoresino at the end of the year. (ANSA).

Source: ansa

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