Viral tweet: information on carrot pack annoys customers - now consumer protection is reporting

Consumer protection NRW got involved after a carrot pack with misleading information went viral on Twitter.

• A misleadingly labeled carrot pack annoyed a Twitter user so much that he posted a picture of the pack.
• Several readers of the post were also annoyed, shared and commented on the post.
• Finally, consumer protection intervened.

The Consumer Protection * North Rhine-Westphalia  has taken action after on Twitter a photo of a disgruntled customer of a carrot-packing had posted. The Twitter user wrote about the photo :

"Memo to me: when shopping, put on your glasses despite the mask. I just feel rocked, even if the labeling probably complies with the legal requirements. "

In the photo you can see a carrot pack of the brand "mysmile". Why he is annoyed can only be seen at a second glance: It is quite high up, the " food tubes " come from NRW . They are packed in dates . Below is the unobtrusive statement: "Origin Spain ".

Memo to me: When shopping, put on your glasses despite the mask. I just feel heavily rocked, even if the labeling probably meets the legal requirements. pic.twitter.com/YzUpMAyrJv

Consumer protection turned on regarding tweet about carrot pack - Twitter users are also outraged 

While some Twitter users in the comments believe that such misleading information is illegal, others believe that such bogus packaging * is completely common and legal. 

The user @alter_franke, for example, writes: “Is EU law. For example, if a product is manufactured in Spain with 50 operations , you pack it in 2 trays, one of which contains the packaging, and send it to D. There the item is then packed in the boxes and the box label "Made in Germany" is legal . "

EU law.
For example, if a product is manufactured in Spain with 50 operations, you pack it in 2 trays, one of which contains the packaging, and send it to D.
There the item is then packed into the boxes and the box label "Made in Germany" is legal .

Others consider the print to be a misunderstanding. “I honestly believe that there is a misprint here. Because the regional window defines that the product must also come from North Rhine-Westphalia , otherwise it must not carry it, ”writes @autinerd.

A case for consumer protection ?: Indication on carrot pack annoys customers

After several followers marked consumer protection and other organizations in the comments, the Consumer Advice Center NRW spoke up . And it is actually a mistake: “We received information from the regional window: A sales stop was ordered for the product . Regional carrots are not available for about 6 weeks a year . The wrong film was accidentally used when packing. "But would the label still be legal? The consumer advice center writes: "With regional windows, products may only come from demarcated regions in Germany (in some cases, several federal states are one region)."

tk

* Merkur.de and tz.de are part of the nationwide Ippen-Digital editors network.

Rubric list picture: © dpa