Many citizens complain that they have received messages requiring them to go into isolation, despite the fact that this is incorrect information

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Over the weekend, Shabak institutes began to be sent to people calling on them to go into isolation. Many people complained that they had received false traits and that the Ministry of Health could not be challenged or obtained.

The standout story is the story of the three Maccabi Tel Aviv football players, Eitan Tibi, Avi Riken and Eyal Golse, who, along with team manager Yoav Ziv, received a message urging them to go into isolation even though they were in a side room with the other players, who were not notified. The team tried to contact the Ministry of Health but were unsuccessful, and finally, the team players went into isolation and did not join the other players to face Maccabi Haifa.

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Another complainant, if on maternity leave, said: "I received a text message from the Ministry of Health that I should go into isolation due to being exposed to a Corona patient on June 30 from 10 pm to 11 pm. I was at my home at this hour. Immediately after receiving the message, I dialed to the Ministry of Health, where I waited for more than two hours! On the line and there was no answer, finally the call was cut off. In the morning I dialed again, after 40 minutes I was answered by a representative, who said I still need to be in isolation and nothing to do with the situation despite I was home at this hour alone with my son this week. "

"After the unpleasant conversation with the representative, she hung up my phone in the face. It makes no sense that I am home alone and I get such a message that I have to go in for two weeks to get the isolation because that's how the Ministry of Health decided. I will quote the representative who says there is no one to talk to and no one to contact. You have to act. "I feel helpless and don't know who to turn to."

The Ministry of Health said it was possible to challenge the GSS training at the Voice Health Center: "As of Thursday, many messages have been sent from the Ministry of Health following the GSS training. As a result, many inquiries on this topic are received at the Health Call Center 5400 * and waiting times are high. The Ministry of Health is working to improve availability and service levels as soon as possible. The Ministry of Health emphasizes that getting a message requires immediate entry into the isolation and must follow the message until another formal approval is obtained. "