The Antitrust Authority has imposed a fine of 5 million euros on Poste Italiane
, the maximum allowed by law even if it is not deterrent in relation to the group's turnover of 3.492 billion euros in 2019, "for having adopted an unfair commercial practice in violation of the Consumer Code, consisting in the misleading promotion of the characteristics of the registered delivery service and the digital withdrawal service for registered mail ".
The Authority communicates this in a note.
For the Guarantor, Poste's behavior causes damage not only to consumers, but also to the country's justice system.
Failure to deliver registered letters by the Italian Post Office causes "serious damage to the country's justice system
due to delays due to incorrect notifications in the completion of trials, especially criminal ones, with consequent prescription of numerous crimes". This is what the Antitrust underlines, announcing the 5 million fine to the group, accused of misleading conduct in the management of the service. The Authority recalls that the question has been raised several times in the Annual Reports on the state of justice.