Woman orders the kitchen at Ikea and experiences a nasty surprise: "This time it's going pretty bad ..."

After ordering a new kitchen from Ikea, a woman prepares for the manageable waiting time.

An odyssey begins because it turns out differently than she thinks.

• A woman orders

  a

  kitchen

  from

  Ikea

  - but when the delivery time expires, she becomes active.

• An odyssey begins and one nasty surprise chases the next.

• The woman from Würzburg tells her story on

  Facebook

  - and receives a prompt response.

Munich / Würzburg - A

waits for weeks for

her new

- but it was never ordered.

The mistake is quickly corrected, but the odyssey continues.

For months.

A nasty surprise awaits her at the end.

The woman tells her story on

.

Chaos at Ikea: Woman waits for months on her kitchen

The

customer reports

on

about her odyssey at the

IKEA.

Because actually she just wanted to

buy

a new

- but that went really bad.

In her article, the woman from Würzburg writes: "This time our Ikea kitchen is going pretty badly!"

Everything starts in July: Eva orders her new kitchen, including electrical appliances.

The delivery date is set by Ikea at the end of August, so she's starting to wait.

Eva waits for July, June and August - but the kitchen doesn't arrive.

She decides to

call

the

and is put off until the beginning of October because of a change in the range.

Ikea: nasty surprises after buying a kitchen - one problem after another

Said and done.

To be on the safe side, Eva prefers to call again at the end of September and experiences a nasty surprise.

The

was never ordered, so you have to catch up - some

are no longer available.

The

kitchen

will actually be delivered at the beginning of October, but the next surprise comes during assembly: One of the cupboards is too big.

The

woman from

goes to the Ikea on site, looks for the right

, puts it in the car - and immediately notices the next problem there.

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Ikea kitchen provides an odyssey: First a long wait, then mixed up article numbers

The article number is not the same as the one given online.

She brings the packaged piece of furniture back, starts looking for the “right” cabinet and is shocked to discover that

this

are completely

.

And worse, the cabinet that was returned earlier was the right one.

Because of the back and forth, she forgets part of her shopping in the loading area of ​​the

.

Fortunately, someone discovered the lost piece, so she can pick it up the following day.

She pocketed receipts - she still doesn't get her furniture (or the money for it).

A piece would be missing from the receipt.

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A woman from Würzburg criticizes the Swedish furniture giant: "Thought your customer service was better, Ikea!"

The disappointed Ikea customer comments: “

"In addition, it briefly refers to the omissions of the furniture store and ends with the words:" And then so little

or so much

- really a shame, Ikea! "

So while the on-site customer service does not act, the

Facebook team reports

in the comments on the post: “Hey Eva, everything really seems to have gone wrong here.

Excuse me.

If you want, we will be happy to ask customer service whether we can still help you with the front.

To do this, send us your address with email address and the proof of purchase in a message. ”We just hope that Eva will get a replacement for her forgotten furniture.