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Edeka is discontinuing long-term service - that is now changing for customers

2020-11-05T16:27:04.485Z


After four years, the supermarket giant Edeka is now finally discontinuing its revolutionary pick-up service. Customers can now expect these changes.


After four years, the supermarket giant Edeka is now finally discontinuing its revolutionary pick-up service.

Customers can now expect these changes.

  • Order

    online,

    collect it on the

    way home

    : This is how the

    E-Box has worked so

    far.

  • Edeka

    *

    has been

    testing

    the then revolutionary

    pick-up service for

    four years

    .

  • This should now be over:

    Orders

    can only be placed until the end of October.

Munich - In 2016,

Edeka

brought

a previously revolutionary pick-up service to the German market.

The

E-Box

should

enable

stress-free

shopping

without unnecessary waiting in line.

This model has apparently not calculated itself, because the supermarket giant has now announced the end of the service.

No more pick-up service from Edeka: E-boxes will be abolished in 2020

Rumors that the e-boxes were coming to an end already existed in 2019. But now it's official.

In Munich, the

end of October 2020 should

end with the

pick-up service

from

Edeka

.

The company announced that knowledge gained over the past four years will be incorporated into existing and new online systems.

The main focus of the project was probably on commuters, students and professionals.

These people could make their

purchases

online, have the selected products delivered to an

Edeka E-Box

and then pick them up on the way home.

Facebook: This is how Edeka advertised the E-Box when it was launched in 2016

E-boxes from Edeka cannot convince in the long run: They are now being abolished

After work a short detour to the

E-Box

or long queues in the

supermarket

?

Edeka's pick-up service was well thought out, but it didn't seem to be convincing in the long run.

This is what

Chip

reports

.

The competition from

delivery services

is too great

, and they also take

away

the additional effort after work or on the way home.

Also

Edeka

in some parts of Germany offers its own delivery service and works for it with

DHL

,

Bring master

and

Picnic

together (Ruhr).

Chip

notes that Edeka even owned around 35 percent of Picnic's Germany company.

Edeka discontinues e-boxes - and is still the most popular supermarket among Germans

Delivery or collection?

Edeka does without e-boxes - there are already alternatives

Over 10,000 products and no long queues - but a small additional route.

Edeka

customers

have repeatedly

criticized the technology of the

E-boxes

in recent years

.

One user wrote on Facebook: “A total disappointment.

Once again, due to a

technical defect,

no possibility of getting the goods ordered. "

Customers have usually had an alternative to soon set

pick-up service

and the desired products can partially easy

home delivery

leave.

Since Rewe *, Netto * and Dm, among others, offer different types of pick-up options in the store,

Edeka

may go a similar way in the future.

In addition, Edeka was named

the Germans' favorite supermarket

in a survey

- so the retail giant does not lack customers.

(Jey) * Merkur.de is part of the nationwide Ippen-Digital editors network.

Source: merkur

All life articles on 2020-11-05

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