After four years, the supermarket giant Edeka is now finally discontinuing its revolutionary pick-up service.
Customers can now expect these changes.
Order
online,
collect it on the
way home
: This is how the
E-Box has worked so
far.
Edeka
*
has been
testing
the then revolutionary
pick-up service for
four years
.
This should now be over:
Orders
can only be placed until the end of October.
Munich - In 2016,
Edeka
brought
a previously revolutionary pick-up service to the German market.
The
E-Box
should
enable
stress-free
shopping
without unnecessary waiting in line.
This model has apparently not calculated itself, because the supermarket giant has now announced the end of the service.
No more pick-up service from Edeka: E-boxes will be abolished in 2020
Rumors that the e-boxes were coming to an end already existed in 2019. But now it's official.
In Munich, the
end of October 2020 should
end with the
pick-up service
from
Edeka
.
The company announced that knowledge gained over the past four years will be incorporated into existing and new online systems.
The main focus of the project was probably on commuters, students and professionals.
These people could make their
purchases
online, have the selected products delivered to an
Edeka E-Box
and then pick them up on the way home.
Facebook: This is how Edeka advertised the E-Box when it was launched in 2016
E-boxes from Edeka cannot convince in the long run: They are now being abolished
After work a short detour to the
E-Box
or long queues in the
supermarket
?
Edeka's pick-up service was well thought out, but it didn't seem to be convincing in the long run.
This is what
Chip
reports
.
The competition from
delivery services
is too great
, and they also take
away
the additional effort after work or on the way home.
Also
Edeka
in some parts of Germany offers its own delivery service and works for it with
DHL
,
Bring master
and
Picnic
together (Ruhr).
Chip
notes that Edeka even owned around 35 percent of Picnic's Germany company.
Edeka discontinues e-boxes - and is still the most popular supermarket among Germans
Delivery or collection?
Edeka does without e-boxes - there are already alternatives
Over 10,000 products and no long queues - but a small additional route.
Edeka
customers
have repeatedly
criticized the technology of the
E-boxes
in recent years
.
One user wrote on Facebook: “A total disappointment.
Once again, due to a
technical defect,
no possibility of getting the goods ordered. "
Customers have usually had an alternative to soon set
pick-up service
and the desired products can partially easy
home delivery
leave.
Since Rewe *, Netto * and Dm, among others, offer different types of pick-up options in the store,
Edeka
may go a similar way in the future.
In addition, Edeka was named
the Germans' favorite supermarket
in a survey
- so the retail giant does not lack customers.
(Jey) * Merkur.de is part of the nationwide Ippen-Digital editors network.