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Netflix decides to take an unpleasant measure - customers complain: "Pretty brazen"

2021-01-16T14:43:49.553Z


In Germany, Netflix has decided on an unpopular measure. Now angry subscribers on Twitter are turning to the streaming service.


In Germany, Netflix has decided on an unpopular measure.

Now angry subscribers on Twitter are turning to the streaming service.

Netflix increases prices in Germany - this is how customers react

Update from January 15, 2021

: So far, there seems to be no major shit storm due to the

Netflix price increase

(for more details, see below).

Even so, some customers contacted the streaming service on Twitter to vent their anger.

Not only the increase itself is criticized, but also the time chosen.

For example, one user points out that Netflix * is

shamelessly taking advantage of

the

corona situation

.

The tenor of some complaints: In the lockdown, more paying customers would use the platform because there weren't many other ways to talk.

@NetflixDE again 2 euros more for the premium tariff?

2019 13.99 euros - 2021 17.99 euros.

For the fact that the content deteriorates in quality, that's pretty bold.

Especially since you shamelessly exploit the whole Covid dilemma!

#netflix # price increase #covid

- ǝɯıʇɹǝsǝ (@esertime) January 14, 2021

Other users declare that they are now determined

to cancel

their

subscription

: “This time I'm really out.

I wanted to quit when the price was last increased, but I left it, ”writes another customer.

Others express their disappointment with

Netflix's in-house productions

.

These have been less qualitative in recent years, as the streaming service tends to focus on quantity.

Some customers are reluctant to spend money on less quality originals.

If you are dissatisfied with the price increase, you will also find a good tip on Twitter: A user points out that the streaming service may not be able to

pass

the increase on to

Sky customers

.

They have the option of

accessing a

Netflix linked to Sky

.

Netflix makes an unpleasant decision that affects German customers

News of January 15, 2021

: It's not nice news for Netflix users, but it's not that surprising either.

In some countries, such as the USA or Austria,

Netflix

has

already increased prices in the past few weeks.

In addition, a US analyst predicted an increase in tariffs months ago, which should become a reality in several countries.

Anyone who followed these developments shouldn't be surprised that Germany is now affected.

The positive side of the story: The increase

only applies to two out of three subscription models

.

They should cost one or two euros more in the future.

Netflix increases prices - that's how much the monthly subscriptions cost now

The German Press Agency informed

Netflix

that the increased tariffs for new customers will apply from Thursday, January 14, 2021.

So if you are just getting a Netflix account, you have to pay more.

For existing customers, however, there is still a grace period.

As soon as more money is debited

from you in the near

future,

Netflix

will inform

you at least 30 days in advance of the change.

What exactly is changing now?

As in the USA, Austria and Great Britain, only the

standard and premium tariffs are

affected.

The former is increased

from 11.99 euros to 12.99 euros

.

The most expensive subscription version will cost

17.99 euros per month instead of 15.99 euros

.

The

basic tariff

remains at the regular

7.99 euros per month

.

The new prices and advantages of the individual tariffs at a glance:

Tariff

price per month

benefits

Basic tariff

7.99 euros

SD quality only, parallel streaming on multiple devices not possible

Standard tariff

12.99 euros (previously 11.99 euros)

HD quality, streaming possible on two devices at the same time

Premium tariff

17.99 euros (previously 15.99 euros)

Ultra HD, HDR, Dolby Atmos quality, streaming on four devices possible at the same time

Also read

: Hurry up: Netflix is ​​throwing over 40 pieces of content in January 2021.

Why is Netflix increasing prices in Germany?

When

Netflix announced

the price increase in the UK, the streaming service named the cost of new British productions as the reason for the change.

The same argument applies here: “We change prices from time to time in order to continue to invest in great entertainment and to constantly expand the portfolio of films and series.

In the past two years, in addition to international productions, we have also massively increased our investments in German-speaking countries and brought more German content to the screen - we will continue to expand this in 2021, "a Netflix spokesman told dpa.

In fact, the streaming service has already announced many new originals for 2021.

Netflix

even made the daring promise in a YouTube video that it would release a brand new film every week starring true Hollywood greats like

Ryan Reynolds

,

Leonardo DiCaprio

,

Dwayne Johnson

and

Jennifer Lawrence

.

Also interesting

: “Lord of the Rings” series from Amazon: plot leaked - villain from the films is supposed to appear.

(soa) * tz.de is part of the Ippen-Digital network.

These Netflix series will continue into 2021

These Netflix series will continue into 2021

List of rubric lists: © imago images / MiS

Source: merkur

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