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“I’m standing in front of the scales like the last Otto” – customer pissed off about the Kaufland notice

2024-01-28T04:39:31.139Z

Highlights: “I’m standing in front of the scales like the last Otto’ – customer pissed off about the Kaufland notice. “Most passive aggressive 'Hello' I've ever read on an A4 piece of paper," says one user. Edeka customers also seem to be aware of the problem: “It's also stupid if you have several chain stores in your city, in my case Edeka, and you have to weigh things yourself in one half of the stores and everything directly in the other half is weighed at the checkout”



As of: January 28, 2024, 5:17 a.m

By: Sophia Lother

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Notices in supermarkets are intended to point out offers or control customer behavior.

But sometimes they cause more trouble than good.

Munich – Customers of supermarkets such as Edeka and Kaufland are often informed of special offers or discounts through notices.

However, sometimes these notices also serve to correct undesirable customer behavior, which is not always met with enthusiasm.

Sometimes supermarket notices, such as those from Edeka, also cause laughter.

A current example of a supermarket notice that is causing displeasure, particularly among Edeka and Kaufland customers, has now been shared by a user on the Reddit platform.

His post, in which he shows a photo from the vegetable shelf of a Kaufland market, as he clarifies in a comment under his post, has received mixed reactions.

Kaufland photo causes frustration: “Most passive aggressive 'Hello' I've ever read on an A4 piece of paper

The customer captioned his photo with the words "Are you stupid or what?" and showed two eye-catching orange signs next to red peppers and equally red price tags.

The signs read: “Hello, don’t forget to weigh,” with the word “weigh” underlined in bold.

This notice seems to bring up unpleasant memories for some customers of previous purchases at Edeka and Kaufland.

Many agree with the angry Kaufland customer.

One user summarizes: “Most passive aggressive 'Hello' I've ever read on an A4 piece of paper."

Another user criticizes Kaufland and complains that weighing yourself is “like in the Middle Ages”.

Edeka customers also seem to be aware of the problem: “It's also stupid if you have several chain stores in your city, in my case Edeka, and you have to weigh things yourself in one half of the stores and everything directly in the other half is weighed at the checkout.... I always stand in front of the scales like the last Otto [...].”.

Customer posts photo of Kaufland notice: Not everyone shares the anger

Another user shares the “good news”: “Our Edeka has given up.

Cashiers constantly had to run to the scales.

Now there is a (laminated) piece of paper hanging on the customer scale: “Fruit will be weighed at the checkout.

This scale is only considered a checkweigher for them.'”.

However, there are also customers who cannot understand the displeasure about the notice.

A user who identifies himself as a seller tries to defend the notice and writes: “As someone who works in sales, I can understand the frustration.

Customers no longer read signs.

I'm hired as a specialist salesperson and what I have to explain most often are price tags.

(Yes, it’s exactly as you imagine – I tell people that the number on the sign is what they have to pay).”

A notice from a Kaufland customer recently generated positive feedback.

He was looking for a woman with a very special jacket.

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The editor wrote this article and then used an AI language model for optimization at her own discretion.

All information has been carefully checked.

Find out more about our AI principles here.

Source: merkur

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