Delivery services are particularly in demand in times of the corona virus. Lieferando now faces major problems. According to the group, the system was attacked.
- In corona times, delivery services are a popular restaurant alternative.
- But the delivery service Lieferando is struggling with problems on Wednesday.
- According to the company, the system was attacked.
Munich - The Coronavirus * currently has all of Germany under control. Therefore, drastic measures have been taken in many parts of the country. For this reason, restaurants are only accessible to a limited extent in many places - for example in Bavaria. Here, food can only be sold on site under strict conditions until 3 p.m. This situation and probably also the general discomfort that many currently have when staying in large crowds could now lead to increased demand for delivery offers.
Lieferando paralyzed - customers complain: "Runs in Corona times"
But it is precisely in this situation that there are now serious problems with one of the largest delivery service sites in Germany: Lieferando .
Several Twitter users report problems with their order online. A user writes, for example: “If you order via Lieferando, please do not be surprised that the BER is ready before you have received your food. They currently accept online orders, but do not forward them to the bars. Customers and restaurants are really excited. Not."
Ordered to deliver pizza via Lieferando with contactless about 3 hours ago. I called the pizzeria 5 minutes ago to ask where the delivery was. Server has been down for a few hours. Runs in Corona times. #Lieferando #corona
- Hippopotamus (@ Nilspferd1) March 18, 2020Lieferando boss informs about hacker attack and extortion
Another tweet reads: "Hey guys, Lieferando ist was under DDOS attack. If you have ordered something, call the restaurants to see whether the order went through at all. "And another writes:" Ordered pizza about 3 hours ago via delivery to contactless people. I called the pizzeria 5 minutes ago to ask where the delivery was. Server has been down for a few hours. Runs in the time of Corona *. "
The internet community is already gathering information about the reasons for the problems here . Lieferando actually provides information about the background of his delivery difficulties: “Our systems have been attacked and are currently being serviced to ensure the security of all data. This can lead to a delay in order processing. We apologize for the inconvenience and hope to be able to work normally again soon, ”the company also reports via Twitter.
The company also shares the posting of the founder of takeaway.com , Jitse Groen, under his tweet. He shared the screenshot of a blackmail email on the social network. Accordingly, hackers have apparently attacked pizza.de and are now demanding two bitcoins from the entrepreneur so that the attack is ended.
One user commented with a view to the already bad economic situation due to the corona virus: "Some people have a special place in hell ... to do that when restaurants already have problems. Incredible."
Our systems have been attacked and are currently under maintenance to ensure the security of all data. This can lead to a delay in order processing. We apologize for the inconvenience and hope to return to normal soon. https://t.co/2m00je8xHe
- Lieferando.de (@ Lieferando) March 18, 2020rjs
* merkur.de is part of the Germany-wide Ippen-Digital editors network.