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Written by: Zhu Jieling
2020-04-10 12:00
Last update date: 2020-04-10 12:00In the epidemic, many businesses in the industry have been hit, but a number of takeaway platforms have risen against the market and continue to recruit takeaway employees. Although the income of takeaway employees increased during this period, they often had to walk among the buildings in various districts, and they had to be sent to the residence of "home quarantine" at any time. Click on the movie to watch the reporter's application for takeaway infantry from the takeaway platform, the measured workflow and income, and the epidemic prevention measures provided by the major takeaway platforms.
The reporter went online at 11 am during peak hours and waited for about 15 minutes before receiving the first order. (Photo by Wang Haitu)
The reporter registered online and joined one of the takeaway platforms. After uploading ID cards and personal photos, it only takes one day to pass the review. The platform webpage has tips for the most single lots in each area, as well as the most single time slot for each day. The reporter went online at 11 am during peak hours and waited for about 15 minutes before receiving the first order. However, the fare is far away and the entire order takes about 45 minutes to complete. However, due to the remote location of the food delivery location, it has been unable to receive an order afterwards. Only earn the income of the first order in 3 hours, which is lower than the legal minimum wage per hour.
In terms of anti-epidemic measures, the platform did not provide masks and disinfectant hand rubs, and reporters should bring their own anti-epidemic supplies. Fortunately, the three major food delivery platforms on the market now offer "zero-touch" food delivery services. For the orders received by the reporters, the guests also specifically stated that "put them in front of the door" in the remarks, which can reduce the exchange and contact between the two parties.
The three major takeaway platforms on the market all provide "zero-touch" food delivery services to reduce the exchange of takeaway employees and guests. (Photo by Wang Haitu)
Foodpanda Deliveroo sent masks UberEats set financial aid
Comparing the current epidemic prevention support of the three major food delivery platforms for employees, Foodpanda and Deliveroo both provide masks and disinfecting hand rubs to the food delivery employees. As for UberEats, they said that because the food delivery staff are independent contractors, they did not provide them. Once the outgoing employees are diagnosed with new coronary pneumonia, they may need to be quarantined by the health authorities. UberEats and Deliveroo will provide up to 14 days of financial assistance in the relevant response measures. UberEats said that the amount of support is based on the average daily income of the outbound employees on the platform in the past six months. If the employee joins the platform less than half a year, it will be based on their average income from the completion of the first order to March 6, 2020 Calculation. Foodpanda will subsidize the expenses related to the treatment and testing of employees.
| UberEats | Foodpanda | Deliveroo | |
| "Zero touch" meal delivery | ✓ | ✓ | ✓ |
| Masks and disinfectant hand rub | ✗ | ✓ | ✓ |
| Segregated employee support fund | ✓ | ✗ | ✓ |
Change daily settlement to help restaurant turnover
In addition, due to the "restriction order", many restaurants' business was greatly reduced. Each platform also has "outreach" to support cooperative restaurants. For example, UberEats waived the one-time start-up fee for all newly added restaurants on the platform, and let partner restaurants choose from the previous weekly fee settlement to daily settlement to increase liquidity. Foodpanda will provide a delayed payment service starting in March, allowing the partner restaurant to postpone the commission to Foodpanda by 3 months. In addition, free shipping promotion has also been carried out, hoping to subsidize restaurant dining losses.
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