Social News
Written by: Kuang Xiaobin
2020-05-20 00:05
Last update date: 2020-05-20 00:07News of the closing of the Supreme Holidays, which mainly operates mainland and Southeast Asian tour groups, has been announced recently. The Director General of the Hong Kong Tourism Council, Chen Zhang Leyi, responded to the "Hong Kong 01" enquiry on Tuesday (19th) and confirmed that the travel agent's license and membership of the Council had been revoked on Monday (18th). The travel agency cancelled a large number of tour groups earlier. About 1,100 passengers were affected and no refunds were received. It is estimated that the group fee is about 1.2 million yuan.
The travel agent license and council membership of Supreme Travel Agency Co., Ltd. have been revoked on Monday. The Supreme Holiday website is still in operation. (webpage Screenshot)
Customers can apply for special compensation from the Travel Compensation Fund
The new coronavirus pneumonia was diagnosed first in Wuhan, Hubei, and then the epidemic spread throughout the mainland of China to Europe and the United States, and various industries, including tourism, fell into the cold winter.
Chen Zhangleyi, Director General of the Tourism Council, confirmed that Supreme Travel Agency Co., Ltd. ’s travel agent license and membership in the council were revoked on Monday. The travel agency cancelled a large number of tour groups earlier, and about 1,100 passengers were affected, but none of them was refunded by the travel agency. The estimated group fee is about 1.2 million yuan. Chen Zhangleyi said that according to the travel agency's claims and the registry's records, it is believed that most of the affected passengers' receipts for group fares have been stamped and they can apply for preferential compensation from the Travel Compensation Fund.
The website of Supreme Holidays is still in operation. The content shows that it mainly operates tour groups in Mainland China, Vietnam and Cambodia, but there is no information that the travel agency has closed. The reporter called the registration hotline and enquiry phone number displayed on the webpage. Only the phone of the remaining Tsuen Wan branch could be connected, but no one answered it; the rest of the calls could not be connected or the service was stopped.
The website of Supreme Holidays is still in operation, and the home screen shows that the Huizhou tour fee is only 199 yuan. (webpage Screenshot)
New Crown Pneumonia ｜ Golden Week tourism continues to freeze
New Crown Pneumonia ｜ In April, fewer than 4,000 visitors to Hong Kong hit a record low, down 99.2% from SARS
New Crown Pneumonia ｜ Only 82,000 visitors to Hong Kong fell 99% year-on-year in March
Tourism Tourism Council Tourism New Crown Pneumonia New Crown Pneumonia