Marc Museum: Waiting time difficult for the disabled

Many visitors currently want to see the special exhibitions in the Franz Marc Museum in Kochel.

But things don't always go smoothly.

Kochel am See -

The special exhibitions in the Franz Marc Museum in Kochel are currently a magnet for visitors.

Again and again there are waiting times in front of the entrance, because due to the Corona rules there are currently only 60 people in the house.

Recently there was a dispute about the preferred admission of severely disabled people.

A woman from Munich wrote a massive letter of complaint to our newspaper, to the museum management and to Ralph Seifert, the district's disability officer.

In it, the woman, who does not want to be named publicly, describes that she wanted to visit the museum with three friends, two of them severely disabled.

A line of around 30 people was waiting in front of the door.

The two severely disabled people aged 64 and 68 could not have stood that long, but they and their companions were not immediately admitted.

The behavior of two museum employees was experienced as "deeply humiliating, despising, discriminatory, hostile and marginalizing," writes the Munich resident.

Finally one left again.

Museum director: "Incident under the special burdens of the Corona restrictions"

Museum director Cathrin Klingsöhr-Leroy is trying to de-escalate and regrets the incident.

"Our employees are not only instructed to be particularly courteous and helpful towards disabled visitors, but they also do this of their own accord," she wrote in a letter to the Munich resident.

For them, what has been described is an "incident under the special loads against the background of the Corona restrictions".

In principle, a severely handicapped ID does not entitle the holder to enter a museum immediately, a press spokeswoman for the Ministry of Social Affairs said when asked by the Tölzer Kurier.

It is only different in authorities, provided that the degree of disability is at least 50 percent.

The museums would “work continuously” to ensure that people with disabilities “can participate equally in the cultural offerings”.

"The extent to which the right of way at admission counts for this depends on the decision of the respective facility." However, she points out that the Kochler Museum is operated privately and that the owner makes the decisions himself.

"Pandemic rules exclude severely disabled people from cultural activities"

The Munich resident fears that severely disabled people will be excluded from the cultural offerings due to the rules in the pandemic.

In Italy, even with long queues in front of museums, it is easily possible to get in immediately, she reports and suggests an online reservation system.

But you can't do that in the museum in Kochel, says museum spokeswoman Bettina Pauly.

Klingsöhr-Leroy has now personally invited the four women to visit the museum.

In general, please call us in advance for special challenges so that difficulties can be clarified in advance and visitors can be looked after accordingly.

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