The local police station directs the citizens to make inquiries by telephone • In practice: they find themselves in front of an answering machine - and in none of the branches is there an answer
A police car in the Sharon area
Citizens who have filed a complaint at the Kfar Saba police station, or who have submitted a report on a case and want to find out what happened to their complaint, cannot.
The reason: at the Kfar Saba station, they do not receive a telephone answer.
A citizen who files a complaint at the station receives a telephone number for inquiries, but this number has no answer.
On the contrary, even when you search the Internet for the telephone number of the station itself and call, you do not get an answer.
There is a call routing system but there is no answer in any of the options.
Thus, the citizen has no choice but to physically arrive at the station and wait there to find out what happened to his complaint.
The police regretted the improvement of service to the citizen, but on the ground the situation seems very bleak.
It cannot be that in the Israel of 2020, the police will not give citizens a telephone answer.
The police response will be published when received.
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