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Written by: Lao Minyi
2020-11-26 17:36
Last update date: 2020-11-26 17:36
Since July, the Hospital Authority has commissioned a laboratory test contractor to conduct tests for the new coronavirus disease for the public. Yesterday (25th) a manuscript stated that a contractor had "deviations" in processing the identity information of the SMS. Some citizens accepted The negative test results of others involved 2,972 citizens participating in the plan.
It is understood that the contractor involved is Golden Mile Inspection Hong Kong Limited.
The Chief Administrative Manager (Medical Effectiveness and Technology Management) of the Hospital Authority, Yu Huiling, stated today (26th) that the error was caused by the staff’s "mismatch of the tester’s data" and stressed that the contractor has been instructed to correct the error and avoid the incident again. Occurred; It also refers to the 6 affected people who have been admitted to the hospital for treatment without delay in treatment or unnecessary stay in the community.
Yu Huiling emphasized that the contractor has been instructed to correct the mistakes and prevent the incident from happening again.
(Photo by Li Zetong)
Yu Huiling said that the contractor recently added a short message to notify the test results, but there was a deviation in the processing of the data, so the affected people received negative test results from others.
She explained that the error was caused by staff mismatching the information of the person who tested it. The contractor has been asked to correct the error to prevent the incident from recurring, and she expects to actively follow up.
Hospital Authority: Future tenders will follow the principles of fairness, openness and justice
Yu Huiling pointed out that the affected patients’ case numbers were #5821 to #5826, and a text message was sent at 9 o’clock on November 24, including the first four digits of the citizen’s ID card, without name leakage, and emphasized that it has nothing to do with the arrangement of notifying the patient’s admission. In addition, the 6 people affected have been admitted to the hospital, and there has been no delay in processing or unnecessary stays in the community. The contractor will be followed up in accordance with the terms of the contract, and the contractor will be instructed to correct errors. Future tenders will be based on the principle of fairness, openness and justice, and it is inconvenient to disclose the details of the contract. .
She also pointed out that she understands that the public is concerned about the incident and that more people are affected. She has notified the Office of the Privacy Commissioner for Personal Data.
▼Tighten epidemic prevention measures from November 26▼
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