Instant International
Written by: He Wenhan
2021-01-16 15:43
Last update date: 2021-01-16 15:43
The mobile application Signal had a technical failure at about 11 pm on January 15th, Hong Kong time. As of 3 pm on the 16th, some users were still unable to send or receive messages normally.
Signal posted on Twitter at 0:33 on the 16th that there is a technical problem with the program and they are working hard to restore service as soon as possible.
The company mentioned that it has increased its servers and capacity at a record-breaking rate every day this week, but the usage of users has far exceeded the predicted level.
Signal re-posted at 9:09 in the morning, stating that they are still working hard to handle the peak network traffic with additional network capacity as soon as possible.
↓ Signal said on Twitter that it is still dealing with fault problems
We are still working as quickly as possible to bring additional capacity online to handle peak traffic levels.
— Signal (@signalapp) January 16, 2021
According to Downdetector, a website that monitors the operation of the network, the website received reports of Signal malfunctions at about 11 pm on the 15th, and continued to receive relevant reports until 2:26 pm on the 16th.
The reporter conducted an actual test at 3:10 pm on the 16th. Signal can still be turned on and used, but after sending the message, some of it can be successfully delivered to the target device, but some of the delivery fails; if the message is sent in a group, the program will display "Partially sent" and "Request failed: service unavailable".
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Signal communication software
