A record amount.
Enedis will pay a total of 130 million euros in compensation to customers most affected by the power outages caused by storm Ciaran which swept across Brittany on November 1 and 2, the distribution network manager said on Friday. 'electricity.
Enedis has started to pay compensation to customers affected by power outages of more than five consecutive hours, according to the manager who confirmed information published in
Les Échos.
The process will take place over several months.
“
This is the first time that compensation of this magnitude will be paid
,” declared Hervé Champenois, technical director of Enedis.
Such a mechanism for compensating customers permanently deprived of electricity has already been imposed on the distributor Enedis since 2017, but it is capped at 480 euros for a subscription of 6 kVA (kilovolt-amperes, measuring the electrical power that the meter can support) and 720 euros for a 9 kVA subscription, Enedis said.
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An “automatic” procedure
Current regulations provide that if individuals “
remain without electricity for more than 5 hours, they systematically benefit from the payment of a lump sum of 2 euros excluding tax per kVA of power subscribed for each 5 consecutive hours of power outage. electricity, within a limit of 8 days and 8 hours maximum
,” explained the manager.
“The customer does not have to take any action since this procedure is automatic. Enedis pays the sum in question to the electricity supplier who transfers it to the customer's energy bill
,” added Enedis.
In total, 1.2 million homes were deprived of electricity across France, including 780,000 in Brittany, after the passage of storm Ciaran, marked by wind gusts exceeding 170 km/h.
In addition to compensation, Enedis indicates that it has mobilized 70 million euros to restore power to customers cut off in Brittany, repair power lines and send equipment and its agents to the disaster areas.