The parents of Valentin
(first name has been changed)
, 28 years old,
did not hold up that Thursday.
They go back and forth between their office chair and the window of their apartment in Verrières-le-Buisson (Essonne).
A few minutes ago, Jacky, the father, received an SMS from the Ile-de-France PAM, the on-demand transport service for people with reduced mobility, which tells them that Valentin got into the vehicle “at 3:01 p.m. brings him home after a day spent at the day activity center (CAJ) in Fontenay-aux-Roses (Hauts-de-Seine).
The car should arrive soon and they are afraid of missing it.
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Despite the announcement, at the beginning of November, of an action plan to remedy the problems of the Ile-de-France PAM, operated by Keolis, dozens of testimonies of dysfunctions continue to pour in.
In Essonne, Jacky and his wife say they are “living hell”.
“Since the regionalization of the service, we have been attentive,” says Jacky, looking out the window.
The drivers only stay for five minutes maximum, then they continue with another trip.
Once, a driver wanted to drop our boy off on the sidewalk.
He is 80% mentally disabled: it's impossible, he can't stay alone on a sidewalk!
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