It is a journey which normally lasts two hours. But which took 15 hours for the approximately 750 passengers on a Nantes-Paris TGV on Sunday. In question, the fall of a tree on a catenary in full storm Dennis, who deprived of electricity of the main line between the two agglomerations.
TGV 8876, which left at 2 p.m. from Nantes, was forced to stop on the full track, between Bretoncelles (Orne) and La Loupe (Eure-et-Loir). Passengers had to wait nearly 10 hours for a diesel train to pick them up and take them to Le Mans.
"No meals, toilets that no longer work, water is offered to us at the start," tweeted a user, exasperated. “We are 900 on this train, including many children, and we, who are leaving for medical intervention. We can warn the teams, the SNCF prohibits evacuation even by the firefighters. ”
No meals, toilets that no longer work, water is offered to us at the start. We are 900 on this train, including many children, and we, who are leaving for a medical intervention. sncf prohibits evacuation even by firefighters.
- Jessica (@ Beauty0fthedark) February 17, 2020Once arrived at Le Mans, the 750 passengers then boarded a second TGV. There, meals and drinks were finally served. The train left this Monday morning around 5.30 am.
SNCF said it had offered taxis for travelers with connections, as well as 15 hotel rooms. The railway company also promised to reimburse passengers up to 200% for this "exceptional delay".