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Now it's scientific: we've lost faith in the human race - Walla! Business

2020-10-08T10:41:44.977Z


An international study by Oracle and Workplace Intelligence shows that the vast majority of people believe that robots can support their mental health better than humans. If you want to help your employees, start by listening to them. Or shut up a robot


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Now it's scientific: we've lost faith in the human race

An international study by Oracle and Workplace Intelligence shows that the vast majority of people believe that robots can support their mental health better than humans.

If you want to help your employees, start by listening to them.

Or shut up a robot

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  • Corona

  • artificial intelligence

Walla!

Business

Thursday, 08 October 2020, 13:27

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According to a new study by Oracle and Workplace Intelligence, a human resources research and consulting firm, 2020 was the most stressful year in history for employees, and people want robots to help with that.

The study, which included more than 12,000 workers, executives, human resources managers and senior executives from 11 countries, found that the Corona epidemic increased labor market stress, anxiety and burnout for people around the world, and that these people preferred the help of robots over that of Others.

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  • The Corona plague has created the most stressful year in human history, with a negative impact on the mental health of 78% of the global workforce

  • 85% of people say that their mental problems at work adversely affect their lives at home

  • 68% of people would rather talk to a robot about stress and anxiety at work than to their manager

  • 76% of people believe that companies need to do more to support the mental health of their employees

Leave you to talk to someone, bring me a robot

The corona plague has negatively affected the mental health of the global workforce

  • People all over the world are dealing with increasing levels of anxiety and depression at work due to the corona plague.

  • 70 percent of people experienced more stress and anxiety at work this year compared to any other year in the past.

  • These increased levels of stress and anxiety adversely affected the mental health of 78 percent of the global workforce, causing more stress (38 percent), impaired work-life balance (35 percent), burnout (25 percent), depression from lack of social closeness (25 percent) And loneliness (14 percent).

  • The new pressures created by the global epidemic have been added to the day-to-day pressures of fact places, including pressure to meet performance requirements (42 percent), handle routine and tedious tasks (41 percent), and manage particularly high workloads (41 percent).

Mental health problems at work adversely affect employees' personal lives

  • The global epidemic has exacerbated problems related to mental health in the workplace and their impact is not limited to professional life - but people feel its effects at home as well.

  • 85% of people say that their mental problems at work (i.e., stress, anxiety and depression) affect their lives at home

  • The most common consequences were sleep deprivation (40 percent), poor physical health (35 percent), decreased levels of happiness at home (33 percent), problems with family ties (30 percent), and isolation from friends (28 percent).

  • As boundaries increasingly blurred between the personal and professional world as workers began working remotely, 35 percent of people worked more than 40 more a month and 25 percent of people were completely eroded due to overtime.

  • Despite the perceived disadvantages of teleworking, 62 percent of people thought remote work was more attractive now than they thought before the epidemic, saying they now have more time with their family (51 percent), sleep (31 percent) and finish the work ahead of them (30 percent).

Employees want help and they turn to technology - not people

  • People expect technology to be more than a tool for collaboration, and instead they want technology to support their mental health.

  • Only 18 people would prefer humans to support their mental health rather than robots, as they believe robots provide a non-judgmental area (34 percent), a non-biased platform with which to share issues (30 percent), and quick answers to health-related questions (29 percent).

  • 68 percent of people would rather talk to a robot about stress and anxiety at work than with their manager and 80 percent of people are open to the possibility that a robot will serve as a therapist or counselor.

  • 75 percent say that artificial intelligence-based technology helps their mental health at work.

    The leading benefits cited were providing the information needed to perform their work more efficiently (31 percent), automated tasks and reducing workload to prevent burnout (27 percent), and reducing stress by assisting with task prioritization (27 percent).

  • Artificial intelligence has also helped most (51%) workers shorten their work week and allowed them to go on longer vacations (51%).

    Over half of the respondents said that artificial intelligence technology increased the productivity of the workers (63%), improved their job satisfaction (54%) and improved their overall well-being (52%).

Problems in the field of mental health at work are not going to go away and cannot be ignored

  • Workers around the world expect their organizations to provide more mental health support and if such assistance is not provided, it will have profound effects on global productivity as well as on the personal and professional life of the global workforce.

  • 76% of people believe that their company needs to do more to protect the mental health of its employees.

    51 percent indicated that their companies added mental health services or mental support as a result of the corona plague.

  • 83% of the global workforce want the company they work for to provide technology that supports their mental health, including self-service access to health resources (36 percent), on-demand counseling services (35 percent), proactive health monitoring tools (35 percent), access to welfare apps or Meditation (35 percent), and chatbots that answer health-related questions (28 percent).

  • 84% of employees faced challenges while working remotely, with the biggest factors being the lack of distinction between personal and professional life (41 percent) and dealing with growing mental health challenges such as stress and anxiety (33 percent).

  • 42% percent of people said that stress in the workplace, anxiety or depression caused a drop in their productivity, and 40 percent said they led to less good decisions.

    85% of people said that stress, anxiety and depression affected their lives at home.

Employees expect employers to find solutions.

Gili Schlesinger-Moran (Photo: Ezra Levy)

"With the new expectations for remote work and the blurring of the lines between personal and professional life, the cost of the corona plague on our mental health is significant - and it's a problem that workers from all industries and around the world face," said Dan Schwebel, co-director of Workplace Intelligence.

"The epidemic has put mental health at the forefront - this is the biggest problem facing factuality today and it will remain so for the next decade. The results of our research show how widespread this problem is and why it is time for organizations to start talking about it and exploring new solutions."



"With the global epidemic, mental health has become not only a broader social problem, but also one of the leading challenges in the workplace. It has a profound impact on individual performance, team efficiency and organizational productivity. Today more than ever this issue should be discussed and employees expect employers to Will provide solutions, "says Gili Schlesinger, director of the Enterprise Division at SaaS, Oracle Israel.

"There are many things that can be done to support the mental health of the global workforce and there are many ways in which technology such as artificial intelligence can help. But first organizations need to add the issue of mental health to their agenda. If we can start such a dialogue - both human and At the managerial level - we can start creating change. And the time is now. "

methodology

The researchers' findings are based on a survey conducted by Savanta, Inc.

From July 16 to August 4, 2020. For the purpose of this survey, 12,347 respondents from around the world (from the US, UK, UAE, France, Italy, Germany, India, Japan, China, Brazil and Korea) were asked general questions Investigate the attitudes of managers and employees regarding mental health, artificial intelligence technology, digital assistants, chatbots and robots in the workplace. The study focused on people aged 22 to 74. All panelists underwent a double identification procedure and completed an average of 300 questions about profile data before taking part in the survey.Respondents were invited to participate via email and received a small monetary reward for their participation.

The results of each sample were subject to sampling differences.

The intensity of the variance was measured and influenced by the number of interviews and response rates.

In this specific study, the reliability level of the survey was 95%, plus or minus, so that the survey results would not differ by more than 0.9 percent from the results that would have been obtained if the interviews had been conducted with all the people in the world represented by the sample.

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Source: walla

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