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Covid: home care and services sector is asking for help


The health crisis has "weighed heavily" on home care and assistance services, which were unable to honor all requests for care ...

The health crisis has

"weighed heavily"

on the home care and assistance services, which were not able to meet all the requests for the care of fragile people in 2020, mainly due to a lack of personnel, was alarmed Thursday one of the main federations in the sector.

To read also: Home nursing care, largely forgotten by the “Ségur de la santé”

The Covid-19, which has particularly affected the elderly and vulnerable, has increased by nearly 20% the number of requests made to the structures of the National Union of Assistance, Care and Home Services (UNA) . But

"not all could be honored, it was necessary to make choices, to rely on families to find other possibilities of support, which is dramatic"

, declared at a press conference Marie-Reine Tillon, president of this federation which represents 690 structures and 78,500 employees. Concretely, in 2020, nearly one in five requests could not be fully processed: they were partially dealt with, were postponed, or were refused, according to the results of a survey conducted by the OpinionWay institute. with 174 UNA structures. In addition, 8 out of 100 requests had to be totally refused, compared to 6% in the previous barometer published in 2019.

“Unsurprisingly, it is the lack of personnel that prevents full support


explained Marie-Reine Tillon, specifying that 26% of the structures questioned said they had refused requests for this reason.

According to the survey, carried out between January and March, nearly two-thirds of structures (64%) had vacant positions.

Marie-Reine Tillon pointed out the lack of attractiveness of the sector, degraded working conditions, but also the announcements of the Ségur de la Santé - a revaluation of 183 euros net per month for all the staff of public and private hospitals and nursing homes - which caused a flight of caregivers and home helpers to health establishments offering better remuneration.

Pending an increase in wages

The entire sector is now awaiting salary increases, the government having approved at the beginning of April a branch agreement in home help which should result in increases of 13 to 15% from October 1.

“It's a ray of hope.

But the effective application of this agreement is largely conditioned on the financial support of the departmental councils, which creates a major uncertainty ”

, specified Marie-Reine Tillon.

Another uncertainty for the UNA: the law "Old age and autonomy" aimed at reforming the sector and promoting home care, announced by the government but several times postponed.

Source: lefigaro

All business articles on 2021-05-07

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