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Unjustified fines, impossible payment ... In Paris, the nightmare of motorists faced with the parking site bug

2021-10-18T17:28:27.532Z

At the origin of these problems, a technical concern on the side of the technical service provider, chosen by the City of Paris, to host the city's parking system.



Receiving a fine is never a pleasure, especially when no offense has been committed ... This is what happened to a number of Parisians who received several post-parking passes in their mailboxes to pay for. that they were in good standing. "

I received two tickets in a week and my husband three, although we have a residential parking card and we had paid for the week,

" explains Sandrine, a resident of the 16th arrondissement of Paris.

In zone 1, the post-parking flat rate, the name of the parking fine, increased in early August from 50 to 75 euros.

In zone 2, the fine also increases to 50 euros, against 35 euros before.

Several days later, the couple still received the same tickets but with an amount of zero euros to pay.

See also Parking rates on the rise in Paris: "These Ile-de-France residents that Anne Hidalgo penalizes"

At the origin of this problem, a technical problem on the side of the technical service provider, chosen by the City of Paris, to host the city's parking system.

"

This anomaly lasted quite a long time, three weeks, between September 16 and October 9, despite our many requests for it to be resolved

", highlights the Paris town hall which wishes to clarify that all fines incorrectly set will be automatically canceled and for users who have already paid, they will be refunded.

The software did not detect the parking ticket.

It did not work but it is now resolved,

”explains the town hall.

Read alsoParis pays two-wheeler parking

But this anomaly was not the only one observed by Parisian users.

As for the renewal of residential parking cards, the situation was also complicated.

As a reminder, the price is set at 1.5 euros per day with a flat rate of 45 euros per year.

Same problem for Tina, in the 7th arrondissement of Paris: “

For three weeks, I have been trying to renew my residential parking card, but the site is not working.

I can't pay

”.

This motorist was afraid of not succeeding in renewing her card on time and having to pay the rates for non-residents, namely 12 euros for two hours from the 1st to the 11th arrondissement.

Fortunately, payment was again feasible from today ...

Source: lefigaro

All business articles on 2021-10-18

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