The digital transformation of businesses
DCS EASYWARE has been working on the management and evolutions of its customers' IS for several decades.
Chaired by Fabienne Dallière, this ESN, or Digital Services Company, specializes in the management of user environments and the maintenance of IT infrastructures in operational conditions.
Proactive and agile, DCS anticipates changes in its market to provide concrete answers to its customers and enable them to improve the quality of services and increase productivity.
It must be said that the digital services market is particularly dynamic, attractive and buoyant;
and must face new tools, new solutions, new standards and new challenges.
And for good reason, despite the Covid-19 crisis, DCS Easyware continued to grow during this complex period.
DCS Easyware: the expert in IT infrastructure management and support DCS Easyware
In a booming context with increasing demands, skills have become scarce.
To provide answers to its customers, DCS has created the Univers'IT DCS, its training school imagined and developed by DCS Easyware.
This will see the light of day by the end of 2021. This school is open:
- Professionals outside the IT world, but who are attracted to the sector: in retraining, they take advantage of the DCS Easyware training to quickly acquire the skills required in business.
- DCS Easyware employees: employees wishing to move on to other IT professions benefit from training adapted to their career objectives in order to improve their skills, while remaining proactive within the Group.
The philosophy of Univers'IT DCS is to offer personalized training that alternates theory and practice.
Transparency, proximity and pragmatism
DCS Easyware has built a service offering based on outsourcing (24/7) as well as advice and technical assistance.
With qualified IT specialists and experienced in the field (“like IT firefighters”), the Group takes charge of the plethora of incidents inherent in IT across the entire value chain from level 1 to 3. One of the objectives fundamental is to ensure the continuity of services for users and businesses.
The expectations of results and performance are such for DCS customers that it offers services managed and supervised by solid local management.
It is part of (and stands out for) a pragmatic, adaptive and transparent approach.
One of the DNA of the group is based on customer commitment.
Our teams are the ambassadors of its principles and values.
This close link gives the collaboration a great adaptation to the implementation of thoughtful solutions to resolve targeted incidents and problems.
It is this transmission of knowledge coupled with business expertise that allows DCS to nurture great ambitions in its fields of activity where people still have an active preponderance.
An optimistic future
Relying on its capacity for development through organic growth, DCS expects an increase of 12% in 2022. This expansion process is also materialized by external growth strategies, targeting operations in France and in Europe. DCS focuses on acquisition or merger projects in related activities and also in new technologies (IA, IoT, Cybersecurity). The acquisition in 2019 of the Spanish company Tigloo (20 M € turnover - digital transformation, cybersecurity) illustrates this perspective of expanding DCS establishments and businesses.
But the French company does not intend to stop there and is looking for new positions in Italy and the Benelux.
The Synergie group, leader in Human Resources management (2.6 billion turnover) which has just celebrated its 50 years of existence, and acquired a stake in 2018, is now a 100% shareholder of DCS and gives it new opportunities for opening up its commercial network and penetrating large companies, mid-sized companies and SMEs, as well as new means of investment, consolidating its financial solidity.