By mechanically consulting her bank accounts on the internet in January, Julia realized that 6300 euros had disappeared between the 6th and 10th of the month.
Two instant transfers had been made to European countries.
Her two student sons, clients of the same bank, also saw their accounts on which she has power of attorney empty via instant transfers during these four days: one lost 3900 euros and the other 2500 euros.
"Even though their account agreement does not allow them to make transfers of more than 1000 euros"
, chokes Julia who does not lose her temper.
Customers take N26 bank to court
A few weeks after reporting these problems, his bank told him that the 13,000 euros stolen from the family would not be refunded.
“The establishment's fraud department concluded that the theft was linked to negligence on my part, without providing proof
of it,” says the mother who exercises a liberal profession.
After sending around 30 emails...
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