Affected in the middle of the week by technical difficulties which prevented certain customers from making transfers, the Postal Bank assured Sunday that the problem had been solved "
since Friday afternoon
".
Since Thursday, “
transfers did not work on the application and online banking.
It was a hardware failure that created a malfunction
,” a spokeswoman for the bank told AFP.
The defective equipment has meanwhile been "
replaced
" and transfers have been possible again since "
Friday afternoon
", according to the same source.
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The bank was unable to specify the number of customers affected by this technical problem.
On its site, it claims 20 million customers and 3 million daily visits to its application.
In response to complaints from some Internet users who continued to report transfer difficulties on Sunday morning, the Postal Bank indicated on Twitter that “
all banking activities are now operating normally
”.
