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Santander stops asking retirees for proof of life: bank by bank, what is the process they have to do?


Depending on the entity in which the pension assets are collected, it must be done in person, virtually or automatically.

Retirees and pensioners who collect their salaries through a bank, in general, must carry out

a survival or proof of life procedure.

Prior to the pandemic, this step was completed in person or through a purchase with a debit card in nearby businesses.

During the confinement period, it was suspended, and in the post-pandemic, on the other hand, that faith of life was either without effect, or it began to be done virtually, depending on each financial institution through which they receive the credit.

In the midst of this context, this Wednesday, Banco Santander -one of the entities that still required it- announced that it

stops requesting the proof of life process

for retirees and pensioners, and adds benefits to the package that it already offers for this age group. .

"All those people who collect their pension assets in the entity will access the benefits of the Senior Account," the entity said in a statement.

And he added: "Fully discounted accounts and packages, savings in pharmacies, supermarkets, auto insurance, preferential rates for personal loans and a telephone line with priority attention, among others."

For new customers who start collecting their retirement with Santander,

they will receive a welcome $5,000

in their new account

for one time.

Customers will be able to access the benefits of the Superclub+ points program, and the promotions of the Sorpresa Santander and Women programs, 100% discounted for new adhesions, in the first 6 months.

In addition,

they will have available a financial education site that will help them with their daily procedures.

In this way, the entity confirmed that it

automates the

survival process. 

Silvia Tenazinha, Manager of Commercial Banking at Santander Argentina, pointed out that "we have a motto in Santander that is: we want to help you, and

its translation into action is to make life easier for people".

​Bank by bank, how to complete the proof of life process

The banks that carry out the process automatically are: Nación, Province of Buenos Aires, Córdoba, La Pampa, San Juan, Santa Cruz, Santa Fe, Entre Ríos and Piano.

And now Santander has just joined.

For the rest of the entities, the most used digital forms to carry out the proof of life process are: making purchases with the debit card associated with the bank account where the credit is collected;

put the fingerprint on the totems or ATMs located in the banks;

go to an Anses biometric self-consultation terminal or use the mobile applications of banking entities.



has an online procedure that requires taking

a photo of the front and back of the DNI and taking a "selfie"

, locating the face within the box that is displayed on the cell phone screen and making a few movements;

although it can also be solved using the debit or credit card of the account in purchases in supermarkets, pharmacies, service stations, restaurants and shops.



offers, to

complete the process electronically

, to make face-to-face purchases of more than $1,000 with a debit card or place your fingerprint on the Anses totems of any Bank or UDAI;

and, in person, with the collection of assets by line of boxes or with a certificate of survival issued by the competent authority (in the case that it is carried out by the agent).

Columbia Bank



of survival from its app

, which can be downloaded for cell phones with the Android system, and carrying out a series of steps: create a username and password from the "are you new?" option, press the proof of life button and take a face photo;

or by traditional mechanisms.



allows you to prove your life with its app for retirees, which requires a single registration with the ID card and a selfie.


Banco Galicia,

proof of life can be accredited -which must be renewed every 35 days-

with any purchase with a credit or debit card

associated with the account in which the credit is credited in pharmacies and supermarkets, through totems with footprints digital, charging over the counter at any branch of the bank.



offers the option of doing so by entering through Patagonia eBank where you have to

enter the type and number of the document

, the means through which you want to receive the security code (e-mail or SMS), complete the code received by the path chosen in the previous step, and generate a username and password to access the digital channels, where the process can be completed.



offers four options to renew your proof of life:

purchases with a debit card

in any store;

place the fingerprint on the

Anses biometric totem in bank branches or in a Comprehensive Care Unit (UDAI);

the cardholder showing up at any Itaú branch

without prior appointment


that a third party or proxy with a certificate managed by authorized organizations appear at the bank, accompanied by the original DNI of the holder of the benefit.



offers to carry out the survival process by making

purchases with a Cabal debit or credit card

, also through


or other virtual wallets, or with the use of Anses biometric identification terminals.



gives the option of

renewing the proof of life with a withdrawal at the teller window

or presentation at a branch with a renewal for three months;

with face-to-face purchases with the Visa Debit card in stores, with biometrics by Anses totems in BBVA branches (renewal for three months), with purchases abroad with the Visa Debit card, linked to the Anses account (renewal for 45 days), or by sending the Evidence of Life to the BBVA branch from abroad, not exceeding one month old and must be legalized at the Chancellery (renewal for three months).


look too

Pension moratorium: the Government promulgated it despite the warning of the IMF

Retirees: the failures that fail

Source: clarin

All business articles on 2023-03-15

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