The CGT announced that it had been alerted to "physical violence" and "failures" in several private nursing homes of the Emera group and called for a referral to the IGAS (General Inspectorate of Social Affairs), in a letter to the government seen on Saturday. "It appears that the Emera group maintains a system of generalized mistreatment that takes place every day among their (...) residents and (...) employees," writes the head of the union Sophie Binet in this letter addressed to the Minister of Solidarity Aurore Bergé, the Defender of Rights Claire Hédon and the founder of the group of nursing homes Claude Cheton.
As the group's leading trade union organisation", the CGT has "been alerted by many employees and families of residents of the group to situations of physical and verbal violence, breaches of care and hygiene", it lists. "When staff representatives denounce this flawed system that puts them at risk as much as the residents," Binet continues, "they are threatened with sanctions and management uses intimidation methods to silence them." The CGT is asking Aurore Bergé to refer the matter to IGAS "in order to carry out a mission of control, audit, expertise and evaluation of the Emera group".
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'Disinformation' for Emera
According to the Bordeaux prosecutor's office, an investigation targeting a nursing home in Gradignan (Gironde) has been opened for "habitual violence against a vulnerable person" after a complaint was filed against Emera, which denied these accusations and denounced "misinformation". Founded in 1987 by Claude Cheton, the Emera group has 7000 employees and more than 100 establishments in France and Europe. Its turnover amounted to more than €230 million in 2018, just before the purchase in 2019 of part of its capital by the investment funds Ardian and Naxicap.
Contacted by AFP, the Emera group said it was "not aware of any practice of pressure on staff", a practice "contrary to the exchange policy advocated by the group". Regarding the number of complaints filed by families or relatives of residents, the group says it had, in October, recorded five complaints in the past two years. "We express our deepest condolences for the isolated situations that have led to deaths, but we contest some of the complaints," Emera added, assuring that "none of these complaints has at this stage resulted in a conviction or questioning" of his responsibility.