Announced flight delay?
Get free lounge admission
PassportCard travel insurance company launches new service: Starting tomorrow, customers whose flight is delayed - will be hosted in the luxury lounges to continue waiting at the airport.
The service will be available at 650 airports worldwide
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07/07/2022
Thursday, 07 July 2022, 09:13 Updated: 11:46
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Passport card customers whose flight has been delayed will be able to enter the lounge free of charge (Photo: ShutterStock)
650 countries in the world: free entrance to the lounge
Passportcard's new service, designed to make it easier for the company's customers to deal with the tens of thousands of daily flight delays, was launched as part of Passportcard's professional and annual agents' conference, which took place for the first time in 3 years.
The new service is added to the premium services that the company offers to its customers, and will form part of the company's service standard, at no extra charge.
The service offers customers of the company whose flight was delayed by over 90 minutes, booking a VIP lounge at over 650 terminals and 1200 lounges around the world.
The reservation will include up to 6 hours of stay and use of the lounge facilities, such as internet and refreshments 24 hours a day.
As a market leader in PassportCard, she recognized the need for a post-Corona epidemic, and addressing the experience of flight delays abroad, a problem created by a shortage of workers at airports and airlines in Israel and around the world.
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Stay in a lounge in 650 countries around the world at no cost (Photo: ShutterStock)
Dealing with the experience of flight delays
Ronit Segal, CEO of PassportCard
: "Maintaining a positive experience as part of our customers' stay abroad is part of the company's consumer promise. Once we recognized the need to address the experience of flight delays around the world, we decided to take up the gauntlet with a dedicated solution."
Alon Kafaf, President of the David Shield-PassportCard Group
, noted the milestone: "We are in a particularly challenging time when the phenomenon of delays and baggage loss at airports has become routine. Our customers find themselves waiting long hours at various terminals; "As long as you return home.
"
The service will be provided at no extra charge to all our customers. "
Dan Lounge at Ben Gurion Airport (Photo: Daniel Leila)
The DavidShield-PassportCard Group specializes in Global Cross-Border insurance products for both travelers abroad for short periods and for stays abroad for long periods (relocation).
The company has insureds in more than 140 countries, with offices in Israel, Europe and Australia and enables medical services anywhere in the world.
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