The children's menu is one of the most popular dishes in German McDonald's restaurants.
A change in the usual concept is now causing displeasure among customers.
Munich - Everyone knows it and many people have already eaten it: the Happy Meal from McDonald's.
The junior bag is explicitly aimed at the smallest customers.
In addition to a burger and a portion of French fries, each menu also has its own toy.
But this often crucial supplement arouses the anger of many parents in Germany.
McDonald's in the review after the change at Happy Meal: "Thanks for nothing!"
Usually, every component of the Happy Meal can be individually adapted, chicken nuggets can also be packed in the red bag instead of a burger, and fruity fruit side dishes have also been served for a few years.
The fast-food empire seems to refrain from its usual strategy in only one area: Recently, there have been increasing indications on Facebook that children can no longer determine which toys belong to their menu.
Several Happy Meals ordered at the same time are said to have consisted of the same figure over and over again.
"I understand that you can no longer choose the presents in the Happy Meal," wrote a customer on the McDonald's Facebook page. He had ordered several happy meals with his son during a Batman action at the fast food restaurant. “But when you order a total of four Happy Meals and then get the Joker four times, I find that really sad. Not to mention the disappointment of my son. "
The customer is by no means alone with the impressions.
Many parents describe a similar experience on Facebook: “Why can't you choose whether you want toys or books in the Happy Meal?” It doesn't seem to be a coincidence.
The current spending strategy is causing anger in many places: “Dear McDonald's team, we drove to you today and were looking forward to Batman and Wonderwoman like crazy.
In the past, you could choose your toys.
There were three flashes today.
Thanks for nothing."
McDonald's: Fast food giant strikes a soothing note
The company itself tries to appease the angry customers.
In general, the procedure differs depending on the action, explains the fast food giant.
"With the current Happy Meal campaign, it is actually the case that the toys are distributed according to the surprise principle."
The bottom line is that the following principle applies: "You only know which toy you get when you open the packaging - you always need a bit of luck."
McDonald's: Harmonized happy meals are often desired
The fact that the same toy can often be found with a large order of children's menus is also due to the wishes of numerous customers, as an employee of the company explains on Facebook: “I am almost always asked whether it can be the same toy before there are arguments at home. ”Most children would want the same toys as their siblings anyway, so the output would even be well-intentioned.
The US company currently has no plans to change its current procedure.
