Catering Observatory, 7 out of 10 venues will use AI - In short. Seven out of ten restaurants will employ or enhance the use of artificial intelligence in 2024, including chatbots and photo and video generative tools.
For one restaurateur in two, these tools allow staff to save up to 20 hours of work per week. The wider use of technologies both in the dining room and in the kitchen is consolidated, making 2024 the year of the evolution of restaurants into highly technological realities.