Five tips on how to collect sympathy points from colleagues and the boss. Your own behavior, facial expressions and body language – all of this can determine how you appear to other people.

Strengthen similarities: If people are similar in their characteristics, body language and choice of words, this strengthens their likeability. Mixture of compliments and criticism: Everyone likes to hear what they did well. If you only seem to hear positive things, you can become skeptical. Criticize objectively if there is something to criticize – provided the communication is right.