A service coordinator is a unique position that was introduced for the first time in Israel at the Schneider Medical School several years ago. The service coordinator team accompanies the patients and their families and mediates the patient's journey from the moment of entry until the end of treatment or discharge home.
Today, Schneider operates 5 service coordinators at the MLR and another 7 Service coordinators in hospitalization wards and the various institutes. The coordinators work every day, including weekends between 16:00 and 24:00.