New survey on the most popular supermarkets: Kaufland crashes, winner shoots from 11 to 1. Rewe received a quality rating of “good,” according to the German Institute for Service Quality.
Despite occasional problems with food quality, Rewe was able to take first place. Customer satisfaction appears to be even lower at the companies Famila and K+K Klaas & Kock. Although consumers are quite satisfied with the quality of the food, especially its freshness and taste, there is still room for improvement.