Received a debt collection letter? This is something you urgently need to consider now. If you ignore the letter and further attempts to contact the debt collection agency, you run the risk of legal action being taken against you.
If there are legitimate objections to the claim - such as a defective product - the conflict between customer and creditor will, in the worst case scenario, be resolved in court. In the vast majority of cases, a debt. collection letter specifies a date by which you must pay the outstanding amount.