“I screamed in despair”: snowboarder stuck in ski gondola for 15 hours. “I don’t know how something like this could happen,” a spokeswoman for the fire department told the station.

The holidaymaker was apparently forgotten because she was still sitting in the gondolas. The authorities are now investigating how the woman ended up stuck in thegondola. ‘The safety and well-being of our guests is our top priority at Heavenly Mountain Resort. We are investigating this situation with the utmost seriousness,’ said the ski area operator.