Four neighbors of the building devastated by the fire in Valencia tell how they experienced the fire and how they face the void it has left them. Carla Ahumada, a Chilean, 35, and Yanela Tartillo, a Peruvian, 21, seem lost in the hall of the Valencia Palace.

Marcos Correal, 48, CEO of a photovoltaic company and university professor, left work to go see his daughter, who lives with his ex-wife, when he received a call from a friend that his building was burning.