Since January, the citizen's allowance has replaced Hartz IV. The reformed social assistance can even be applied for online.
But again and again it happens that job centers do not approve the benefit. What can those affected do if the application has been rejected by the employment office? The job center must list exactly why the application for citizen's money was rejected. Counselling with a social counselling centre or a lawyer for social law can be helpful. If the job centre sticks to its decision despite the appeal, the applicant can file a complaint with the Social Court.