European railway companies are no longer obliged to pay compensation to passengers if the train delay is due to "extraordinary circumstances" Until now, in the event of a delay of more than 60 minutes, passengers could claim compensation of 25 to 75% of the value of the ticket. In France, as part of its G30 guarantee, SNCF compensates from 30 minutes of delay instead of the 60 minutes provided for by the regulation.
In the European Union, travellers who have missed a connection are entitled to accommodation if continuation is not possible on the same day.