Customers don't get any money: Postbank reacts after a wave of complaints. Many Postbank customers will probably not be able to get their money.
For many people, access to so-called P accounts is also not guaranteed. The consumer advice center and the Federal Financial Supervisory Authority (Bafin) have long since become involved. Postbank promises improvement, but it doesn't deal with the problems completely transparently. “No institutions that even come close to the Postbank benchmark”