It's hard to keep calm in Parisian transport. Frustration can arise from anger and violence.
A slam on the brakes or a dropped phone can trigger a fit of anger. This violence which manifests itself following an outburst of frustration or fear can be defused. The number of victims of sexual violence is increasing sharply on public transport (+ 19% in Île-de-France in 2022). The highest recorded delinquency concerns non-violent thefts, which represent 82% of victims on public transit. The 3A technique (anticipate, be attentive and act) to defuse everyday violence is a must for Parisians. It involves accepting your stress and potential delays and taking advantage of them to occupy yourself in other ways, such as taking some time to read. All without forgetting to play down the drama. The situation, as painful as it may be, is only transitory. It's not always fun, but being in a bad state of mind can amplify risky situations,” underlines Isabelle Côté.