Huge trouble because of a mini-glitch in her passport: woman is denied a flight to a popular holiday destination. The Australian wanted to treat herself to a break from everyday life and travel to Bali.

But the flight didn't even happen because the lady was confronted with an unexpected obstacle - which shattered her vacation dreams in an instant. At least she didn't completely freak out like some other people at the airport. Since the Australian had taken out travel insurance, it covered all costs - including the first night in the missed hotel and transport.