Intesa Sanpaolo and the new challenges of artificial intelligence - Economy. The round table on AI in the relationship between customers and banks was held in Milan.
The group is heavily investing in the digitalisation of processes and services and in the use of the best technologies and skills as enabling factors of the business plan. The adoption of AI "potentially brings with it some critical issues related to data protection and ethical issues in general", highlighted Massimiliano Dalla Via, CEO and general manager of Intesa SanPAolo RBM Salute.