Italy turns to digital payments but cash resists. Italy is confirmed in the cash intensity index, the indicator that measures dependence on cash, among the 30 worst economies with the highest incidence of cash.
Three out of 5 Italians have increased the use of cashless payments compared to the previous year, and over 1 in 2 Italians say they want to reduce theUse of cash in the coming years. The increase in preference towards digital payments is driven by innovative payments (digital wallet and P2P) which have increased fivefold in the last 5 years.