Madrid uses AI to interview people over 75 years of age to find out if they feel alone. 646 of the people who agreed to speak with Paloma accepted an intervention from the City Council to alleviate the feeling of loneliness.

The initiative has revealed that one in three seniors who live in a single-person home have confessed to feeling lonely. The results of Paloma's work have been presented in the assembly hall of the Antonio Mingote Municipal Center for the Elderly, in Chamberí. Seniors come alone and with others to the cafeteria to have their morning coffee, read the newspaper or play domes.