Non-emergency emergency calls: More and more people are dialing 112 - in an emergency there are no emergency services. A Bavaria-wide problem: ambulances are called even though there is no life-threatening emergency.

Sebastian Limmer, deputy head of the BRK rescue service in the Bad Tölz-Wolfratshausen district, explains in an interview what this leads to. The problem is that people no longer know when 911 is the right number. People no longer learn it from their parents or grandparents and then dial 112.