More and more lawsuits against airlines are landing in courts at the locations of the 20 largest German airports. Customers usually demand compensation for canceled or delayed flights.
The judiciary is trying to better handle the “assembly line lawsuits” that law firms and debt collection service providers flood many courts with. In Frankfurt, for example, an AI assistance program was tested. According to the Hessian Ministry of Justice, this can analyze written documents, read out metadata and suggest text modules for a judgment to judges.