The City Council did not reopen its file "for lack of evidence" despite the warnings of the neighbors and nobody warned that it stopped collecting its medication at the pharmacy. The Generalitat approved in February the deployment of Integrated Social and Health Care, which aims precisely to avoid cases like this.

"In this way we guarantee that someone raises the alarm," says Mariona Puigdellívol, general director of Entitats Catalanes d'Acció Social (ECAS)